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Once we have invested money in a product, we expect it to fulfill its purpose and that we can rely on it. What is an expectation on the part of the customer means work on the part of the manufacturer: in order to meet customer expectations, quality must be assured. To this end, certain processes are... continue reading
Anyone involved in quality management and QM systems has probably already come across the term skip lot procedure. This article explains what this sampling procedure is all about and why it can be useful. The term skip-lot (skip a lot) actually brings us pretty close to the general idea: Because this... continue reading
Not everything you need to manufacture your own product you actually produce yourself. Instead, products from suppliers are used. The challenge here is that your own quality depends to a large extent on the quality of the supplier products and the reliability of the suppliers. So, which is the best?... continue reading
Knowing and systematically expanding the qualifications of one’s own employees is not only necessary, but also very sensible. This is the only way to ensure sustainable quality in the company and the satisfaction of the workforce. A helpful tool for this is the qualification matrix. You can read here... continue reading
All over the world, automotive manufacturers install supplier parts in a wide variety of vehicle models. Those who collect, standardize and analyze field data as part of their warranty management know the failure behavior of their own products – and can initiate suitable corrective measures at an early... continue reading
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