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Quality

06.10.21

Interview: The “Ecosystem for Quality” in Everyday Working Life

The cooperative togetherness in the forest exemplifies a functioning ecosystem for us: each member contributes to the overall benefit of this ecosystem and benefits from the added value created by the cooperation of the members. The question remains what an “ecosystem for quality” actually means in... continue reading

Quality

30.09.21

How Management Systems Contribute to the Ecosystem for Quality

Ecosystems are not new – the forest, for example, shows that they are something natural and function well. Ultimately, it makes sense to organize quality management in an ecosystem as well. I see such an ecosystem for quality as an ideal that is already fulfilled in its beginnings: because at all the... continue reading

Quality

08.09.21

Update on the Supply Chain Act: It’s been passed!

In March, we reported on the draft for the Supply Chain Act. This draft was passed by the German Bundestag in June 2021 and confirmed by the Bundesrat. The Act on Corporate Due Diligence Obligations in Supply Chains (LkSG) – or Supply Chain Act for short – will initially apply to companies with more... continue reading

Quality

Benedikt Sommerhoff

25.08.21

Bad Failurs, Good Faliures- What Kind of Failure Culture Would You Like?

Quality also means the absence of deficiencies, failures and problems. Failure reduction up to zero-error concepts is therefore an important thrust of quality management. On the other hand, failures challenge us to make improvements. We therefore see them as both a bad thing to be avoided and a good... continue reading

Quality

Marc Osenberg

09.06.21

The Quality Feature Sustainability

In the digitalized and globalized world, companies are basically required to act pragmatically. New technologies, shorter production cycles and individual customer requirements are already presenting them with major challenges – additional effort and extra costs do not fit in well at all. In the short... continue reading

Quality

Maren Behrendt

12.05.21

Quality Has a Father: Dr. William Edwards Deming

Have you ever heard of Deming? Or perhaps of Total Quality Management (TQM)? You certainly know the latter from various models that show us a system for successful quality management. For example, there is the EFQM model for business excellence or the model described in the ISO guideline. What Dr.... continue reading

QM Knowledge: Initial Sample Inspection Report

Maren Behrendt

11.10.23

QM Knowledge: Complaints Management

Maren Behrendt

18.06.24

Risks and Opportunities: The Big Picture in View

Manuel Klötzer

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