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Defects are always possible and can occur even with mature products and processes. If complaints arise due to production errors, companies rely on what is known as complaints management. ... continue reading
The "No Trouble Found" process, or NTF, is part of the damaged parts analysis process, which in turn is under the CIP (Continuous Improvement Process). The term is mainly used in the manufacturing industry, especially in the automotive industry. ... continue reading
What do you like most about our software? The next answer to this question is provided by our Sales Consultant Maximilian Wittgenstein. He has been spreading good vibes at Babtec and our quality management software around the world for 13 years now. During this time, he has of course witnessed the... continue reading
We all know it from our private lives: Finally the order is here, for which we waited long and with anticipation. However, the annoyance is all the greater when you realize that the goods do not arrive in the promised quality. And it becomes even more annoying when you have to reckon with high costs... continue reading
The digitalization and digital transformation of entire processes bring new tasks and challenges – also for the quality manager. Nine identified arenas of digitalization determine the daily quality work. In this series we present the respective arenas and show why quality managers play a key role in... continue reading
Cloud technology has been advancing since before the birth of the Industry 4.0 movement. That is why a manufacturer of high-performance machines picked a cloud application from Babtec for processing complaints. In no time at all, the manufacturer could connect with all its strategic suppliers and today... continue reading
