QM Knowledge: Complaints Management
Defects are always possible and can occur even with mature products and processes. If complaints arise due to production errors, companies rely on what is known as complaints management. ... continue reading
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Defects are always possible and can occur even with mature products and processes. If complaints arise due to production errors, companies rely on what is known as complaints management. ... continue reading
The world is changing: this is felt by companies that have to face the major challenges of our time; but it also affects all of us as we are increasingly exposed to extreme weather events. It's a good thing that we are not at the mercy of most conditions.A market leader for awnings, patio roofs and... continue reading
What do you actually like most about our software? In this edition of the “My Favorite Feature” article series, we asked our product manager Felix Krause which feature in the BabtecQ or BabtecQube software is his personal favorite. In response, he gives us a detailed insight into a very special... continue reading
Eickhoff is an international, family-run business and has been firmly rooted in Bochum, Germany, since its founding in 1864. The company’s core business are complex machines for extracting raw materials and wind turbines that consist of up to 3,000 individual parts. The number of suppliers involved in... continue reading
We all know it from our private lives: Finally the order is here, for which we waited long and with anticipation. However, the annoyance is all the greater when you realize that the goods do not arrive in the promised quality. And it becomes even more annoying when you have to reckon with high costs... continue reading
Digital transformation poses a challenge to many companies. Production processes are closely connected, large amounts of data are created, the desire for high-quality products continues to grow and good cooperations with business partners are gaining in importance. Without adequate tools, it might be... continue reading