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A CAQ system (Computer Aided Quality) is an important component of quality management and is used for computer-aided avoidance and elimination of errors in planning and production. CAQ offers the possibility to monitor and check the planning and production process in detail and to analyze... continue reading
Effective quality management – a wide variety of companies would probably come up with the most diverse definitions of what that actually is. What role does quality still play today? And what role should it play? In an interview with Thomas Stöber, Vice President Management Systems at WKW, Lutz Krämer,... continue reading
Fragile supply chains, shortage of raw materials, the effects of the climate crisis, war in Europe and an uncertain energy supply dictate our current actions and will not be solved soon. In ever shorter time periods, we have been – and continue to be – confronted with global crises. Humankind is facing... continue reading
Modern companies should therefore measure customer satisfaction because the results lead to long-term business success. Read here what constitutes a successful customer satisfaction analysis and why negative evaluations in particular bring so much benefit. ... continue reading
Our series on the 9 arenas of digitalization has so far provided an overview of the diverse tasks, challenges and opportunities that quality managers face in the digitized world of work. But what does all this mean for the status of quality managers in the company? What influence do they have on... continue reading
In 2022, the High Level Structure will celebrate its tenth anniversary. As the basic structure for management system standards, its uniform definitions and identical structure make it easier to apply different standards. In this BloQ article, we take a closer look at the High Level Structure and its... continue reading
