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Many methods from quality management find their origin in Japanese philosophies: so does the Kaizen principle. What sounds at first like a beautifully designed garden with bonsai trees is actually a philosophy from which various practical methods for QM have emerged. In this article you will read what... continue reading
At a time when there are rapid dynamics of innovation and change, including disruptions in society and the economy, I find it anachronistic to leave this important standard unchanged. There was an international survey in which the majority of participants decided against a revision. I would be... continue reading
Not revision! That is the given and established answer to the headline question. And it is somewhat surprising. It has been quite common in recent decades to revise ISO 9001 every six to seven years. The world continues to evolve, especially the technology within it, the issues that define it, and the... continue reading
In the medical industry, the highest quality standards are required to ensure that products function perfectly in practice. Whether for operating surgery equipment, dialysis systems or medical robotics – reliable, high-quality and innovative contract developers are required to map quality processes... continue reading
Quality also means the absence of deficiencies, failures and problems. Failure reduction up to zero-error concepts is therefore an important thrust of quality management. On the other hand, failures challenge us to make improvements. We therefore see them as both a bad thing to be avoided and a good... continue reading
T, Q and M: three letters that in combination result in a long history, a deep meaning and great relevance in the present and the future. Read here about the philosophy behind the term “Total Quality Management”, what a practicable version of it looks like and what incentive there is to successfully... continue reading
