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You are probably familiar with the following situation: yet another department within your company wants to implement new software. Once again, a new risk arises when you give your highly sensitive company data out of your hands. You may think. We know that your company data is of enormous importance to you. We feel the same way ourselves. That's why we make sure that every user of our software solutions knows that their data is as safe as the apple of their own eye!
Should you rely on cloud technologies or opt for locally installed software? Read our blog article to find out which solution scores best and when.
The implementation of the comprehensive BabtecQ QM software is highly individual due to its modular structure, interfaces to be connected and integration into the existing IT landscape of your company. We therefore discuss the data protection aspects with you at the beginning of our joint project. Of course, you can contact us at any time if you have individual questions about data protection in BabtecQ in advance.
For information on data protection in the cloud-based platform BabtecQube, please refer to
The scope of personal data collected and stored in Babtec's software solutions is generally reduced to the necessary minimum. The personal data collected is only used to perform any tasks that relate to the quality management processes to be mapped with the software. Thus, during the processing of operations, the user who last performed an essential action (e.g., create, change, check, and release) is generally stored.
An exception to this is the "Qualification and Training Management" software module in BabtecQ, in which further personal data is recorded by assessing the qualifications of employees.
It is possible to collect further personal data in our software solutions. This is evident in the case of user administration, in which users can voluntarily enter a profile picture or their professional position, for example.
Already during the design and development of our software solutions, proven principles such as "Privacy by Design" and "Privacy by Default" are observed with regard to data protection
Practical example:
For our BabtecQ software solution, for example, these principles mean that there is no obligation to include a name, photo, and position in the user data in addition to a freely selectable abbreviation. It is up to the customer or user to decide whether and which personal data should be collected.
In addition, new users initially do not receive any authorization to access data in the system. Authorizations are assigned specifically and deliberately by the customer's administrator, depending on the employee's tasks. In this way, BabtecQ's user management prevents unauthorized access to data that requires protection.
According to the GDPR, a person has the right to request the deletion of his or her personal data stored by a company. In addition, companies are obliged to delete data if it is no longer needed for the purposes for which it was collected.
When using BabtecQ
In BabtecQ, a delete function is available for all data records. If the data cannot be deleted due to dependencies on other data records, anonymization using arbitrary characters is also possible. I.e. in BabtecQ the name of a user could be deleted and his abbreviation made unrecognizable if the user is no longer working with the system but this user cannot be deleted because of dependencies to other data (relational databases). Then only the anonymized abbreviation is displayed in all dependent data records.
When using BabtecQube
During registration in BabtecQube, only the necessary personal data is collected (name, e-mail) to enable use of the application. The user is informed about the collection and processing in the terms of use and the data protection conditions as well as the BabtecQube order processing contract and must agree to this. If the deletion or anonymization of data is desired, this can be carried out with the assistance of Babtec Support in the BabtecQube administration.
When using BabtecQ
BabtecQ, as an on-premises software, is at all times under the sole access rights of the end customer. Data processing by Babtec only occurs when our employees connect to the (production) database after customer approval and monitoring in order to provide on-site services, customizing and, in the case of support, assistance. This may give our employees access to personal data, but they process this data exclusively in accordance with instructions as order processors.
The Babtec update and support conditions apply. Furthermore, Babtec employees are contractually obligated to observe data protection upon commencement of their employment.
When using BabtecQube
Access by Babtec to the contents stored in the BabtecQube database is limited exclusively to cases authorized by customer release or for error handling purposes. In addition, access in this context is restricted to a defined group of administrators. Furthermore, employees at Babtec are contractually obligated to data protection as soon as they start their employment.
When using BabtecQ
If the confidentiality clause is not sufficient for you, there is the possibility of concluding an order processing agreement between Babtec and you as the customer.
When using BabtecQube
In principle, the use of BabtecQube requires consent to the corresponding order processing agreement (AVV). This can be viewed directly in the platform during the registration process.
