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For many, if not all, companies, quality is probably an obligation that must be fulfilled. However, the understanding of quality should go beyond traditional areas of quality management such as certifications and audits, laws and customer specifications and rather see quality as a great opportunity. ... continue reading
Laws, standards, customer requests - companies are confronted with more and more requirements. Those who fail to meet these requirements, or do so inadequately, not only risk penalties, but also jeopardize their customer relationships and thus their business success. It is therefore important to... continue reading
More than ever, the protection of natural resources is a central task, also and especially for companies. An important factor for saving energy and thus greenhouse gases can be summarized under the keyword Green IT. The challenges in the resource-conserving use of information and communication... continue reading
Ecosystems are not new – the forest, for example, shows that they are something natural and function well. Ultimately, it makes sense to organize quality management in an ecosystem as well. I see such an ecosystem for quality as an ideal that is already fulfilled in its beginnings: because at all the... continue reading
T, Q and M: three letters that in combination result in a long history, a deep meaning and great relevance in the present and the future. Read here about the philosophy behind the term “Total Quality Management”, what a practicable version of it looks like and what incentive there is to successfully... continue reading
Dagmar Henkel moved into a management position early on after completing her studies. She jumped in at the deep end and seized her opportunities with courage and ambition. She took advantage of the opportunity that many women still have to actively seek today. As a human resources professional, she... continue reading
