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The third arena of quality management results from the requirements for quality management by standards, laws and customers. All those involved have to ask themselves critically: does quality management, with regard to conformity with standards, guidelines and laws, have protection of the status quo... continue reading
Does anyone remember what quality management comprised in the old days, when the world was still largely analog? Digitalization – for some the buzzword of the year, for others the worst word of the year. But one thing is certain: Digitalization has become indispensable today, including, or perhaps... continue reading
Is the supply chain act coming or not? It seems as if the question of “if” is no longer a question, but only of the concrete “when”. The accusation that German companies generate their profits at the expense of third parties along the global value chain weighs heavily. Initiatives demand, politicians... continue reading
We all know it from our private lives: Finally the order is here, for which we waited long and with anticipation. However, the annoyance is all the greater when you realize that the goods do not arrive in the promised quality. And it becomes even more annoying when you have to reckon with high costs... continue reading
In our series on the arenas of digitalization, we deal with the requirements and tasks that arise for the quality manager as a result of digital change. In this article we deal with the requirements imposed by standards and laws – certainly the most important field of action for the quality manager and... continue reading
To be able to assert oneself economically successfully on the market as a company requires the consideration and co-determination of various factors. These include not only hard factors such as turnover and costs, but also soft factors such as image or reputation. One aspect is essential: the quality... continue reading
