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Ecosystems are not new – the forest, for example, shows that they are something natural and function well. Ultimately, it makes sense to organize quality management in an ecosystem as well. I see such an ecosystem for quality as an ideal that is already fulfilled in its beginnings: because at all the... continue reading
In our BloQ, we repeatedly emphasize how crucial good collaboration is for excellent quality. On the one hand, we are talking about the interaction between employees and individual departments; but above all, we are referring to the cross-company collaboration between customers and suppliers in the... continue reading
Quality also means the absence of deficiencies, failures and problems. Failure reduction up to zero-error concepts is therefore an important thrust of quality management. On the other hand, failures challenge us to make improvements. We therefore see them as both a bad thing to be avoided and a good... continue reading
T, Q and M: three letters that in combination result in a long history, a deep meaning and great relevance in the present and the future. Read here about the philosophy behind the term “Total Quality Management”, what a practicable version of it looks like and what incentive there is to successfully... continue reading
In the digitalized and globalized world, companies are basically required to act pragmatically. New technologies, shorter production cycles and individual customer requirements are already presenting them with major challenges – additional effort and extra costs do not fit in well at all. In the short... continue reading
Have you ever heard of Deming? Or perhaps of Total Quality Management (TQM)? You certainly know the latter from various models that show us a system for successful quality management. For example, there is the EFQM model for business excellence or the model described in the ISO guideline. What Dr.... continue reading
